How can we help?

    Integration Workflows: Paramount

    Follow

    What is Paramount?

    Paramount is a club management and billing system. Club OS locations use Paramount as their membership management provider, primarily the billing and check-in services.

    Goal of the Integration

    Customers using Paramount as their billing provider can use Club OS for Lead Management and PT Sales, and Fitness Tracking. They intend to continue using Paramount for selling memberships, managing club access, and running reports related to that data.

    Integration Workflow

    Charts and tables contained within this article will aid in, both, visualizing and comprehending the Paramount/Club OS integration process.



    Explanation:

     Paramount syncs the following features to Club OS (Paramount > Club OS):

    • Members
      • Note: This is info is not synced in real time.
    • Employees
    • Membership Agreements 

    Club OS syncs the following features to Paramount (Club OS > Paramount):

    • Prospects

    Features That Do Not Sync:

    • From Paramount to Club OS:
      • Product Information
      • PT Orientations
      • PT Services/Events
      • Check-ins
      • Member Photos
      • Prospects

    Integration Details

    A. Members (Including Membership Agreement)

    • Club OS pulls from Paramount at each sync time

    B. Employees

    • Club OS pulls from Paramount at each sync time

    C. Prospects

    • Club OS pushes to Paramount when a prospect is added. Paramount does not support prospect updates, so Club OS cannot push updates to Prospect data.

     

     

    Translation

     Lastly, presented below is a raw representation of the data that gets passed from Club OS to ABC and vice versa. If any assistance is needed in translating this data, feel free to reach out to Club OS’ support for clarification. Click each link to jump ahead to its corresponding table.

     

    From Paramount:

    MemberEmployee

     

    To Paramount:

    Prospect

     

    A. Translation from Paramount Member

    Club OS Field

    Paramount Field

    Notes

    clubSystemId

    clubId

     

    firstName

    firstName

     

    lastName

    lastName

     

    gender

    gender

     

    dateOfBirth

    birthDate

     

    email

    email

     

    mobilePhone

    cellPhone

     

    homePhone

    homePhone

     

    workPhone

    workPhone

     

    addressLine1

    address1

     

    addressLine2

    address2

     

    city

    city

     

    state

    state

     

    zip

    zipcode

     

    createdDateTime

    createdDateTime

     

    joinDate

    JoinDate if not null

    Club OS createdDateTime otherwise

     

    isProspect

    marketingSource

    if marketing source is "Prospect"

    IsOptOutEmail

    IsOptOutEmail

     

    IsOptOutSms

    IsOptOutSms

     

    Membership.systemId

    uniqueId

     

    Membership.agreementName

    agreementName

     

    Membership.agreementType

    agreementType

     

    Membership.isActive

    IsActive

     

    Membership.isPrimaryAgreement

    isPrimaryAgreement

     

    Membership.recurringPayment

    recurringPayment

     

    Membership.downPayment

    downPayment

     

    Membership.startDate

    startDate

     

    Membership.saleDate

    saleDate

     

    Membership.isRenewal

    Agreement.Dates.lastRenewal if not empty

     

    Membership.isRewrite

    Agreement.Dates.lastRewrite if not empty

     

    Membership.isAutoRenew

    isAutoRenew

     

     

    B. Translation from Paramount Employee

    Club OS Field

    Paramount Field

    Notes

    firstName

    firstName

     

    lastName

    lastName

     

    email

    email

     

    clubSystemId

    clubId

     

     

    C. Translation to Paramount Prospect

    Club OS Field

    Paramount Field

    Notes

    Club OS Field

    Paramount Field

    Notes

    clubSystemId

    clubId

     

    firstName

    firstName

     

    lastName

    lastName

     

    email

    email

     

    gender

    gender

     

    dateOfBirth

    birthDay

     

    mobilePhone

    mobilePhone

     

    homePhone

    homePhone

     

    workPhone

    workPhone

     

    employer

    company

     

    addressLine1

    address1

     

    addressLine2

    address2

     

    city

    city

     

    state

    state

     

    zip

    zip

     

    salespersonSystemId

    staffId

     

    guestPassStart

    guestPassStart

     

    guestPassEnd

    expirationDate

     
    Was this article helpful?
    0 out of 0 found this helpful

    Comments