Topic: To explain and explore the Member Service Commission portion of Club OS’ Package Setup.
Member Service Commission is an avenue in which a club may reward trainer(s) a commission that is more or less than what is the defaulted amount (as established in Member Services). Not only does the Member Services Commission page allow staff to see each exception already in existence, it allows for new ones to be built as well.
Begin by clicking the Member Service Commission tab of Package Setup.
In instances where a single owner oversees several locations, Club OS allows its users to filter by location.
Next, select which employee(s) is to receive the commission.
(Note: If so desired, a club can also apply a commission toward its entire staff. This is achieved by clicking ‘All Employees’.)
Having picked out the employee(s), now select which service is being commissioned. (Note: Not every service listed is necessarily a service that the trainer is registered to run. Pay particular attention to which service you are seeking to upgrade.) Next, click the ‘Edit’ icon.
This will take you to the ‘Set Commission’ page, as seen below.
2a) Payment Per Event: Here, the new commission is paid at a flat rate -
unaffected by the amount of Members who may either show up for or skip a
2b) Payment Per Attendee: In this, the commission is paid per arrived
Note: As this option is defined by less dependability, an Admin must now
also opt between one of two sub-theories in terms of awarding payment: via
flat rate or percentage. In both cases, fields appear for you to populate.
Example #1: Flat Rate
Example #2: Percentage
2c) Payment Per Event AND Attendee: Here, a Club Admin can arrange for
the new commission to be attributed for both A) managing the event; and
B) every attendee a trainer was responsible for leading. This is
accomplished by filling out both sections.
Upon completion, click ‘Save’. This commission will now display on the trainer(s) page.