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    Why Aren't My Reports Sending?

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    The reason there may be a delay with the "email now" feature, is because all reports run on the same queue. If there are 100 reports in line when a customer hits "email now" it goes to the back of the line, and this will typically happen in the morning when all scheduled reports are being sent to our customers. Additionally, the email will send to whatever email is listed in your Account Settings, so please ensure that is the email you are checking. We recommend waiting around 10 minutes and attempt to send your reports again if you experience delays.

     

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