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    Opt-Out Report [Breakdown]

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    Opt-Out Report


    All emails in club-os come with the opt-out link already embedded into the email. This report gives you the details of who has opted-out of receiving your email campaigns. (Click here for steps on how to access, filter, and schedule this report.) 

    Below is an example of the data collected in this report:

    1. Name - This is the name of the account who opted-out.
    2. Location - If you have more than one club locations listed in this report, this let's you know the account's location.
    3. Role - Whether Client or Prospect, this is the role of the account.
    4. Opt-Out Type - If you have texting turned on at your club, you can see whether the communication was email or text that the account opted out of.
    5. Opt-Out Date - This is the date and time of the opt-out.
    6. Opt-Out By - This is which account opted someone out.  This will usually be the name of the account itself, but could be from an employee.

     

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