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    New Release - 10/6/17

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    The Club OS team has released new changes to our production environment. These changes will affect a large portion of our client base. Please see below for additional details:

    Reports

    • The Schedule Audit Report has been moved from the "PT/Group Fitness" section to the "General" section of "Reports"

      • The report was moved to be more closely aligned with the actual functionality of the report.

        schedule-audit-report-general.png

     

    Follow-Up Settings

    • PT Opportunity and PT Inactive follow-up status thresholds are now visible on the front-end of Club OS by navigating to My Club -> Follow-Up Settings.

      • PT Opportunity:

        • This threshold indicates the number of available sessions a client must reach on a PT agreement that does not auto-renew.

          • Once this threshold is met, the client will move to the first follow-up position for the status.


      • PT Inactive:
         
        • This threshold indicates the number of days that must elapse prior to the client being considered inactive.

          • Once this threshold is met, the client will move to the first follow-up position for the status.

    • If you wish to make any adjustments to these values, please contact your Club OS Account Manager.

    pt-thresholds-in-web-app.png

    If you have any questions regarding this week's release, please contact your Club OS Technical Support team via email (support@club-os.com), or via phone by dialing (888) 619-0609.

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