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    Event Type Name Change in Club OS

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    Club OS and Anytime Fitness are working together to ensure that we can provide your business with the best analytics and reporting. Accurate inputting of data allows insight into member activity and ultimately a better member experience. In an effort to do this, it is extremely important that we use consistent terminology and accurate data input across systems. Because of this, we will be consolidating some key terms and creating uniformity within our systems. The changes below will affect the Club OS management software.

     

    Updated Key Terms

    Below are key terms and their definitions. These terms will change effect 12/11/17.  

     

    Personal Training

    The traditional 1:1 training session with a member and a certified personal trainer.

    Previously referred to as: Training Session, Personal Appointment (Club Hub); Private Training (Club OS)

     

    Group Training

    A group personal training session including multiple members and a certified personal trainer. Base, Burn and Build sessions of Anytime Fitness Live Programming are group training.

    Previously referred to as: Small Group (Club Hub); Semi-Private Training (Club OS)

     

    Class

    A group workout offered to members included in the price of membership. Examples include yoga, spin, kickboxing, and Zumba.

    Previously referred to as: Group Training (Club OS) Note: ‘Group Training’ will still be used as defined above.

     

    Fitness Consultation

    The initial meeting between a personal trainer and member. The personal trainer evaluates the fitness level of the member and recommends programming.

     

    Assessment

    The member’s fitness plan progress check done by the personal trainer.


    *Please contact your C2i with questions regarding language changes.*



    Please see the below for the action needed

     Review the chart below to determine whether you need to manually adjust any terminology.

     

    CLUB OS

    WHAT’S CHANGING

    REQUIRED ACTION

    Event Type dropdown menu



    • Semi-Private Training to Group Training
    • Group Training to Class
    • Private Training to Personal Training

    No action needed



    Member Services within existing packages

    • Semi-Private Training to Group Training
    • Group Training to Class

    Review the Event Type selected for existing Member Services.

    • Verify the correct new terms are being used.
    • If yes, no action needed.
    • If no, select the new term for the Event Type and click Save.

    To view existing Member Services:

    Club OS>My Club>Package Setup>Member Services tab


    Edit using the pencil icon.


    Contact Club OS if you need assistance reviewing or updating member services.


    Going forward, the new terminology will appear for all new services. Be sure when you create new services to use the correct new terminology.

    Member Services within existing packages

    • Private Training to Personal Training

    No action needed

     

    For example:

     If you have an existing member service with the event type Group Training selected, it will be automatically changed to Class. In the past, the Group Training event type was associated to group workouts. As of this update, Group Training will be defined as Anytime Fitness Live Programming. If your existing member service is tied to Anytime Fitness Live Programming, you will need to select the event type Group Training and click Save.

     

    If you have an existing member service with the event type Semi-Private Training selected, it will be automatically changed to Group Training. If your existing member service is tied to Anytime Fitness Live Programming, you will not need to update the selected event type.

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